Fleet managers, who in years past worried mostly about government regulations, now must navigate a new wave of complex laws, industry specifications, and the company's own internal policies and standards. Failure to meet their requirements has serious repercussions, often exposing owners to high-risk consequences that include criminal prosecution, civil litigation and loss of business.

ARI has the knowledge base, depth of successful experience and resources to keep fleets operating in accordance with all applicable federal, state and local regulations, relevant industry specifications, standards and practices, third-party manufacturer warranties and disclaimers, as well as corporate policies and performance standards. We make certain that client fleets:

• Take advantage of performance efficiencies and economies available through new technology and best practices
• Remain strategically aligned with company
  fleet goals
• Stay legally and safely on the road in support of the company's mission

To ARI, compliance represents a requirement, but it's also a resource for establishing best practices in fleet operations. And best practices offer more than just keeping up with regulatory, industry and corporate requirements. On a strategic level, they protect and optimize vehicle assets, delivering the highest lifecycle efficiency at the lowest cost.

The ABCs of PIE: Partners in Excellence® is a quality assurance program that gives our employees the tools to drive compliance and best practices into client fleet programs and operations. It's the driving force that makes service excellence systematic throughout ARI worldwide.

Our award-winning program consists of selecting and striving to meet 50 client-centric goals every year. These goals zero in on making measurable improvements in fleet efficiency and cost reduction. To gauge our overall levels of service excellence and customer satisfaction, we track company-wide achievement monthly.

PIE operates with all ARI programs and binds them together in a fully-integrated strategy that contributes greater value to the individual programs. For customers, progress toward meeting our goals materializes throughout the year as lower fleet TCO and, for employees, as a year-end bonus based on percentage
of achievement.

Our quality program has won awards and recognition for ARI, but the award we covet most is the customer satisfaction PIE helps
us create.

See Our Results