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'Bottom-line' Thinking in Action A large delivery firm had a decentralized fleet with more 5,600 vehicles located at sites of its numerous operating units. Because the fleet was not being managed, no one was sure exactly where the vehicles were. Most of the vehicles were medium-duty vending trucks—14 different specs in all, with special bodies and other special equipment. The fleet also included 1,200 passenger vehicles and 1,400 maintenance vans, delivery vans, and vans with lift gates. Our team's innovative plan and groundbreaking work in managing its ongoing implementation enabled us to clean up this complex, decentralized fleet and make it manageable once again. Our solution improved inventory control, eliminating vehicles that were sitting idle and being used for spare parts. Total client savings in insurance, maintenance and licensing were estimated at $1,000 per vehicle. Also, lowering the vehicle count by 5% produced additional savings of $250,000.
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Building on Success Day by Day A paper manufacturing company chose ARI as its services provider based on our extensive record of account management success. In the beginning, she required weekly conference calls to supervise our Fleet Administration team and program. But as she saw how we were improving the decentralized fleet operation day by day— e.g., automating driver change forms, e-mail billing and establishing a clear, accurate database of contact information—she slowly loosened the conference schedule, first to a bi-monthly and then monthly schedule. When our results met and exceeded her expectations, she changed the conference schedule to "as needed." ARI’s FAP was so successful in simplifying and streamlining fleet administration, cutting down on paperwork and administration, it gave the fleet manager more time to address strategic issues and other important company business. |
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